Symphonic has partnered with OnPitch to make it easier for artists and labels to connect directly with their fans.
Available through SymphonicMS, OnPitch lets you email, text, and WhatsApp your audience directly from your dashboard, helping you build stronger fan relationships without relying entirely on social media algorithms. Here’s how it works…
OnPitch Is Now Built Into Symphonic!
Build an Audience You Actually Own
Every fan you earn, you keep. OnPitch gives you one audience list that works across every communication channel, so you can reach fans whenever you have something important to share.

With OnPitch, you can:
- Build and own your fan list
- Manage one list across email, text, and WhatsApp
- Reach fans as soon as new music, tickets, merchandise, or other announcements drop
- Communicate directly with your audience from the SymphonicMS dashboard
- Connect With Fans Wherever They Are
OnPitch helps you capture and communicate with fans across multiple touchpoints, including:
- Links in your bio
- Your website
- QR codes
- Instagram comments that trigger automatic DMs
- Shopify checkout
- Email, text, and WhatsApp
You can also target your communications by city, region, or worldwide, whether you want to reach your entire audience or only the fans in the city where you’re performing that night.
Direct Fan Engagement Is Already Working
Artists are already using OnPitch to turn fan attention into meaningful engagement.
Hotel Mira has built an audience of 7,182 owned fans and achieved an average open rate of 82%. Passenger has generated a 55× return on spend with an average open rate of 52%.
This is what owning your audience can look like.
Get Your First Month Free!
Symphonic clients can try OnPitch free for their first month, including:
- 100 text messages
- 100 emails
After the introductory month, OnPitch costs $12 USD per month, plus usage.
📌 Already a Symphonic client? Find OnPitch under Client Offerings in your SymphonicMS dashboard to get started.




